At Bool's Flower Shop our goal is to make sure you’re happy with each and every delivery.

We want every bouquet sent and received to be as beautiful and long-lasting as possible. Because flowers, plants and many of our gift items are perishable and sensitive to factors like temperature, air quality and care, their freshness and appearance can vary once they have been delivered. In cases such as these, we'll do everything we can to make it right.

If you are not completely satisfied with your order, please reach out to us right away. We'll review your concerns with care and, when appropriate offer to refresh, discount your gift. In cases where a significant issue occurs, we may provide a full replacement of your arrangement.

Our Customer service and design team can be reached at 607-272-8411 you can also contact us by email at www.BoolsFlowerShop@hotmail.com